Abstract
Relationship Marketing Management:
Relationships are two-way: The neglected role of 'inbound' contact in the financial services sector.
Relationships are two-way: The neglected role of 'inbound' contact in the financial services sector.
| Original language | English |
|---|---|
| Title of host publication | AMS Special edition: |
| Publisher | Academy of Marketing Science |
| Publication status | Published - 28 Jun 2001 |