Bridging the Gaps: Building on Experience with Participatory Design

Lisa Haskel

doi:10.1145/2662155.2662243

Bridging the Gaps: Building on Experience with Participatory Design

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

This research investigates the role that Participatory Design (PD) in combination with Free/Libre and Open Source (FLOSS) software may take in enabling sustainable IT systems for not-for-profit organisations. I investigate the role of both the lived experience of participants and an experimental approach in PD in enabling mutual learning outcomes. Through the development of a casework application with and for a small community based organisation, learning outcomes that are essential for the ongoing adoption, evolution and maintenance of the software are observed including a move towards end-user customisation. Action Research provides inspiration for an inclusive and responsive research method.

Original language	English
Title of host publication	Proceedings of the 13th Participatory Design Conference: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium Papers, and Keynote Abstracts - Volume 2
Place of Publication	New York, NY, USA
Publisher	Association for Computing Machinery
Pages	233–236
ISBN (Print)	9781450332149
DOIs	https://doi.org/10.1145/2662155.2662243
Publication status	Published - 1 Jun 2014

Publication series

Name	PDC '14
Publisher	Association for Computing Machinery

Keywords

action research
participatory design
drupal
open source
third sector
end-user development

Access to Document

10.1145/2662155.2662243

https://doi.org/10.1145/2662155.2662243

Cite this

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title = "Bridging the Gaps: Building on Experience with Participatory Design",

abstract = "This research investigates the role that Participatory Design (PD) in combination with Free/Libre and Open Source (FLOSS) software may take in enabling sustainable IT systems for not-for-profit organisations. I investigate the role of both the lived experience of participants and an experimental approach in PD in enabling mutual learning outcomes. Through the development of a casework application with and for a small community based organisation, learning outcomes that are essential for the ongoing adoption, evolution and maintenance of the software are observed including a move towards end-user customisation. Action Research provides inspiration for an inclusive and responsive research method.",

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Haskel, L 2014, Bridging the Gaps: Building on Experience with Participatory Design. in Proceedings of the 13th Participatory Design Conference: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium Papers, and Keynote Abstracts - Volume 2. PDC '14, Association for Computing Machinery, New York, NY, USA, pp. 233–236. https://doi.org/10.1145/2662155.2662243

Bridging the Gaps: Building on Experience with Participatory Design. / Haskel, Lisa.
Proceedings of the 13th Participatory Design Conference: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium Papers, and Keynote Abstracts - Volume 2. New York, NY, USA: Association for Computing Machinery, 2014. p. 233–236 (PDC '14).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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