Fear and Professionalism on the Frontline: Emotion Management within Residential Care Work in the United Kingdom and Germany through the lens of COVID-19 as a ‘Breaching Experiment'

Valeria  Pulignano; Me-Linh Riemann; Carol Stephenson; Markieta Domecka

Fear and Professionalism on the Frontline: Emotion Management within Residential Care Work in the United Kingdom and Germany through the lens of COVID-19 as a ‘Breaching Experiment'

Valeria Pulignano, Me-Linh Riemann, Carol Stephenson, Markieta Domecka

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

This paper highlights how care workers draw upon their personal understanding and experiences to determine the appropriate emotions to express while providing care for residents amid the unprecedented challenges of the Covid-19 pandemic.

Original language	English
Title of host publication	Research in the Sociology of Work
Publication status	Published - 2024

Publication series

Name	Research in the Sociology of Work
Publisher	Emerald Group Publishing Ltd.
ISSN (Print)	0277-2833

Keywords

Emotional labour
Emotion management
Care work
Breaching experiment

Cite this

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title = "Fear and Professionalism on the Frontline: Emotion Management within Residential Care Work in the United Kingdom and Germany through the lens of COVID-19 as a {\textquoteleft}Breaching Experiment'",

abstract = "This paper highlights how care workers draw upon their personal understanding and experiences to determine the appropriate emotions to express while providing care for residents amid the unprecedented challenges of the Covid-19 pandemic.",

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author = "Valeria Pulignano and Me-Linh Riemann and Carol Stephenson and Markieta Domecka",

year = "2024",

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Fear and Professionalism on the Frontline: Emotion Management within Residential Care Work in the United Kingdom and Germany through the lens of COVID-19 as a ‘Breaching Experiment'. / Pulignano, Valeria ; Riemann, Me-Linh; Stephenson, Carol et al.
Research in the Sociology of Work. 2024. (Research in the Sociology of Work).

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

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AU - Stephenson, Carol

AU - Domecka, Markieta

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KW - Breaching experiment

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T3 - Research in the Sociology of Work

BT - Research in the Sociology of Work

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