TY - GEN
T1 - Hublink: A Case Study in Participatory Design and Open Source in the Third Sector
AU - Haskel, Lisa
AU - Graham, Paula
PY - 2014/6/1
Y1 - 2014/6/1
N2 - This case study describes the development of Hublink, a case management system developed during 2013 and now in use by 9 Third Sector organisations in the London Borough of Tower Hamlets, UK. Participatory Design offered ways to deliver this project that was consistent with the social values and resource constraints of the partner organisations. In this case study, the use of Open Source Software together with Participatory Design contribute to enable long-term sustainable ownership, ongoing customisation and flexible use of the technology in the community context.
AB - This case study describes the development of Hublink, a case management system developed during 2013 and now in use by 9 Third Sector organisations in the London Borough of Tower Hamlets, UK. Participatory Design offered ways to deliver this project that was consistent with the social values and resource constraints of the partner organisations. In this case study, the use of Open Source Software together with Participatory Design contribute to enable long-term sustainable ownership, ongoing customisation and flexible use of the technology in the community context.
KW - participatory design
KW - end-user development
KW - open source
KW - drupal
KW - community informatics
KW - third sector
UR - https://www.scopus.com/pages/publications/85011807439
U2 - 10.1145/2662155.2662237
DO - 10.1145/2662155.2662237
M3 - Conference contribution
SN - 9781450332149
T3 - PDC '14
SP - 129
EP - 132
BT - Proceedings of the 13th Participatory Design Conference: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium Papers, and Keynote Abstracts - Volume 2
PB - Association for Computing Machinery
CY - New York, NY, USA
ER -