Is Knowledge transfer an obstacle? A post pandemic study of the challenges and proposing strategies to improve efficiency in distributed IS projects

Hassan Amar, P. Rafi-Ul-Shan, M.U. Mazhar

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

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Abstract

Knowledge transfer (or sharing) has always been crucial within the dispersed teams’ structure. As we are moving into post-Covid 19 pandemic times where the norms of working are being redefined, there becomes a need to revisit this area and examine the working collaboration of the teams for meeting clients’ expectations, as there have been only few attempts undertaken after the pandemic. This study is based on interviewing 18 IT practitioners and professionals, further support by thematic analysis of data collected. The findings determined that for efficient knowledge transfer process ‘sustaining coordination’ is the core phenomenon together with having ‘closed feedback loops, exchanging particulars and logs timely, dynamic reporting and building teams capacity’ as sub-cores. The key observations identified from the results of this study were mainly the inclusion of several non-technical components which have now become essential, and back and forth support knowledge sharing in the distributed IS projects for productivity and completing tasks.
Original languageEnglish
Title of host publicationEUROMA 2022
Subtitle of host publicationConference Proceedings
Publication statusPublished - 1 Jan 2022

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