Measuring internet retail service quality using E-S-Qual .

Research output: Contribution to journal › Article

Original language	English
Pages (from-to)	1159-1173
Journal	Journal of Marketing Management
Volume	28
DOIs	https://doi.org/10.1080/0267257X.2011.621441
Publication status	Published - 2012

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@article{1feecb98f0a04a14a34c09d76dbf516e,

title = "Measuring internet retail service quality using E-S-Qual .",

author = "Mohammed Rafiq and X. Lu and H. Fulford",

year = "2012",

doi = "10.1080/0267257X.2011.621441",

language = "English",

volume = "28",

pages = "1159--1173",

journal = "Journal of Marketing Management",

issn = "1472-1376",

publisher = "Routledge, Taylor \& Francis Group",

}